FORME.LK AIMS TO DELIVER ALL ITEMS WITHIN THE TIME AGREED UPON AT PURCHASE, AS MENTIONED ON THE PRODUCT PAGE.
CAN I GO FOR CASH ON DELIVERY?
Yes we can send all Island Cash on delivery, otherwise will be sent you through reputed courier service
WHAT IS THE ESTIMATED DELIVERY TIME?
The estimated time of delivery is for all island serviced through reputed courier company, the delivery time will be 24 Working Hours or 2-3 business days exclude public holidays and Sundays.
HOW SOON WILL YOU SHIP OUT MY ORDER?
Upon confirmation of your order, our team will organize for your product to be dispatched by a courier or cash on delivery within 24 working hours. We also send out a notification once your product is dispatched.
IS THERE ANY HIDDEN COSTS? (TAXES ETC...)
There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive.
CAN I ORDER A DELIVERY TO GO TO MY PLACE OF WORK, OR ANOTHER ADDRESS?
Yes, this is no problem. When ordering, please put in the delivery address you require and give us your billing address as well.
CAN I TRACK MY ORDER?
Most of our products are dispatched on the day of the order from our own warehouse (Mon-Fri, excludes weekends and bank holidays). We will send tracking number on your confirmation email. So you can trace the progress of your order by dialing our customer care phone number.
WHAT HAPPENS IF I’M NOT IN WHEN MY ORDER ARRIVES?
All home delivery orders require a signature upon delivery. If there's no authorized person at the delivery address to sign for the parcel, the courier will leave a card stating when they called and who you need to contact to arrange another delivery. Please contact the number on the card to arrange a second delivery. You should arrange your 2nd delivery within 2 days. Otherwise courier service will return your parcels to Forme.lk. CAN I AMEND MY DELIVERY DETAILS?
Yes we able to void or cancel your order before it's dispatch from our store unless we are unable to amend any part of your order or change the delivery or payment method once your order is complete or Shipped.
HOW MUCH SHOULD BE THE DELIVERY CHARGES?
Pickup fro store : Free of Charge
Colombo 1 - 15 :150/- to 350/- only
Out of Colombo : 150/- to 400/- only
WHAT ARE THE PAYMENT METHODS?We Accept Visa Mastercard & EZ cash, Commercial Bank online and offline Bank Transfer
HNB BANK – Kohuwala
ACCOUNT NAME: kchoice (PVT) Ltd.
We have an office & Showroom at
Our Head Office
Prince Street , Prince Plaza ,
Sri Lanka. And 113,D.D.S Jayasinghe Mawatha
and if our customer would like to visit our store. We always welcome you
WILL YOU GIVE US A WARRANTY?
Yes we will be giving warranty with your purchase Invoice for the relevant purchase.
THIS WILL LEAD US TO OUR LOYAL CUSTOMERS.
Forme.lk Courier Services Agent